Frequently Asked Questions

A $45 resort fee per day will be added to the final bill for all reservations. Resort fee covers cost for Wi-Fi, Parking, all on-site amenities, complimentary shuttle service, 30% off bikes, ski’s & snowboard rentals at Charter Sports.

Safeway is a 5 minute walk and City Market is a 10 minute walk. West Vail Liquor store is adjacent to Safeway.

No, only our suite units have kitchens. All other rooms have a mini fridge and Keurig for coffee and tea. All guest rooms have complimentary bottles of water.

We can’t guarantee early arrival or late checkout, we offer it upon request. Late checkout can be requested the morning of departure as it is as based on our occupancy.

We allow up to 2 dogs maximum per guest room, each pet is $100 non-refundable, one-time fee.

The Highline Vail hotel shuttle operates on demand on a first-come, first-served basis. For specific operating hours, please check with the front desk.

We are a quick 6-8 minute drive from Vail Ski Resort. Our shuttle takes our guests to the 3 primary access points for the mountain making Highline Vail hotel an ideal choice for ski destination lodging.

Yes, Vail area does have drivers, but they are more limited and they cannot pick up or drop off at the Eagle County Airport. To arrange transportation to the airports, please call and speak with a front desk agent.

Front Desk can assist in booking EME or other travel arrangements to and from the airport.

Check out our Location Page with detailed driving instructions.

Highline Vail takes a credit card upon every reservation. For summer reservations, full payment is taken at 48 hours prior to arrival. For winter reservations (Vail Ski Resort ski season dates), full payment is taken 30 days prior to arrival.

Summer reservations cancelled prior to 48 hours from arrival are fully refundable. Within 48 hours reservations are non-refundable.

Winter reservations (Vail Ski Resort ski season dates), reservations are fully refundable if cancelled prior to 30 days from arrival. Reservations cancelled within 30 days to arrival are non-refundable.

By car, taxi or EcoBus. Guest would need to go to Transportation Center located in Vail Town Center to catch the EcoBus.

We pre-authorize credit cards for $75 per night.

At this time we are offering a grab-n-go breakfast featuring breakfast sandwiches, breakfast burritos, parfaits, pastries and more.

Yes, within the guest rooms.

Guests are permitted to have packages delivered to the hotel. A handling fee of $10 per package will apply, and storage is complimentary for up to seven days. Storage beyond seven days will incur a fee of $5 per package, per day.